SERVICE MENU
We begin with remote support first to keep things simple and safe, and offer in-person options if needed.
Quick Calm Session (Remote Help)
Get back to peace of mind, fast.
•Solve email, Wi-Fi, texting, or app issues
•Phone call or secure screen share — whichever you prefer
•Calm, patient guidance at your pace
Booked in 30 minute increments.
Stability & Safety Check
Clear out the clutter. Secure your space.
•Scan for viruses, scams and pop-ups.
•Organize files, photos, and apps.
•Update privacy and security settings for peace of mind.
Booked at an hourly rate.
Smooth Start Device Setup
Feel good from the very first tap.
•Transfer of documents and photos from one device to the next.
•Create safe passwords and backups.
•Learn the basics with clear, easy directions.
Booked at an hourly rate.
Still Waters Support Plan
Ongoing tech peach, just a call away.
•1 remote session (30 minutes) per month.
•Priority text and email support.
$49/month or $500/year
SUPPORT PATHWAYS
Remote Help
Always preferred and fastest!
Most issues can be solved comfortably and securely over the phone or via screen share.
Booked in 30 minute increments.
In-Person Public Location
By Request
If remote support isn't enough, we can meet you at a trusted public location like a WeWork, local library or cafe.
Booked at an hourly rate in Austin, TX.
In-Home Visit
For Trusted Clients
For ongoing clients we know and trust, we offer private in-home visits when needed.
Booked at an hourly rate in Austin, TX with a two hour minimum.